Terms of Service

These Terms of Service form a binding agreement between you and VidForge AI (“we”, “us”, “our”) governing your use of the VidForge AI desktop application, this website and any documentation we provide (together, the “Software”).

By downloading, installing or using the Software, you accept these terms. If you do not accept them, do not install or use the Software. If you are entering into these terms on behalf of a company or other organisation, you confirm you have authority to bind it, and “you” means that organisation.

These terms incorporate our Acceptable Use Policy and Privacy Policy by reference. Read them; they are part of this agreement.

• Software — the VidForge AI application, this website and our documentation.
• Your Content — the topics, prompts, scripts, media, voice samples and finished videos you create with or supply to the Software.
• Output — material generated by an AI provider in response to your prompts, including scripts, storyboards, narration audio and metadata.
• Third-Party Service — any service you connect the Software to, including AI providers, voice providers, stock media providers and publishing platforms.
• Platform — a service you publish to, such as YouTube, TikTok or Facebook.

You must be at least 18 years old, or the age of majority in your jurisdiction, and legally capable of entering into a contract. You must also meet the eligibility requirements of every Third-Party Service you connect, including any minimum age or verification requirement for developer API access. You must not be barred from receiving the Software under any applicable export control or sanctions law.

Subject to your compliance with these terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the Software on computers you own or control, for your own purposes, including commercial purposes.

The Software is licensed, not sold. We retain all rights not expressly granted. You may not:

• Copy, redistribute, resell, sublicense, rent or lend the Software, or make it available to third parties as a hosted or managed service.
• Reverse engineer, decompile or disassemble the Software, except to the limited extent that applicable law expressly permits it notwithstanding this restriction.
• Remove, obscure or alter any proprietary notice, licence mechanism or attribution in the Software.
• Use the Software to build a competing product, or to extract its models, prompts or configuration for that purpose.
• Circumvent any licence check, usage limit or technical restriction.

Components of the Software are third-party open-source software, including FFmpeg, PySide6, OpenAI Whisper and the Python libraries listed in the application's documentation. Each is governed by its own licence, which prevails over this section to the extent of any conflict. Nothing here restricts a right granted to you by such a licence.

Because the Software runs on your computer and acts under your own credentials, you are responsible for what it does on your behalf. Specifically, you are responsible for:

• The lawfulness, accuracy and appropriateness of every video you generate and publish.
• Holding the rights necessary for any material you supply, including voice samples, images, music and footage you add yourself.
• Complying with the terms of service, developer policy and community guidelines of every Platform you publish to.
• Complying with the terms of every AI, voice and stock media provider whose API key you use.
• Making any disclosure that law or Platform policy requires about the use of AI or synthetic media.
• Securing your own computer, API keys, platform credentials and token encryption key.
• Maintaining your own backups. The Software stores everything locally and we hold no copy we could restore.

The Software contains no API keys or platform credentials of ours, and we do not resell access to any Third-Party Service. You obtain your own keys and register your own developer applications. This means:

• You contract directly with each Third-Party Service and are bound by its terms and pricing.
• You are solely responsible for all charges incurred on your keys, including charges arising from a batch you started, a misconfiguration or a retry loop.
• Rate limits, quotas, model deprecations, price changes and service outages are matters between you and that provider.
• You must keep your keys confidential. Anyone with your key can incur charges on your account.

We are not a party to your agreement with any Third-Party Service and have no ability to issue credits, refunds or quota increases on your behalf.

When you authorise the Software to publish to a Platform, you grant it permission to act within the specific scopes shown on the Platform's own consent screen and described in our Privacy Policy. The Software does not exceed those scopes.

Nothing is uploaded until you start a publishing job. Where a Platform delivers uploads as drafts rather than published posts — as TikTok does under the scopes the Software requests — the final decision to publish is always yours, taken inside that Platform.

Platforms may change their APIs, permissions or policies at any time, and may suspend or terminate your access to them. A Platform integration may consequently stop working, be restricted or be removed from the Software. We will make reasonable efforts to maintain integrations but cannot guarantee continued availability of any Platform feature, and their discontinuation is not a breach of these terms.

We are not affiliated with, endorsed by or sponsored by any Platform or provider. Their trademarks are used only to identify interoperability.

You own Your Content. We claim no ownership of, and acquire no licence to, your topics, prompts, scripts, voice samples, footage selections or finished videos. Because the Software stores everything locally, we do not receive Your Content at all and therefore could not use it even if we wished to. We do not use Your Content to train models.

You remain responsible for having the rights to Your Content and for any consequence of publishing it.

The Software orchestrates AI providers you choose. It does not itself contain the models that produce Output, and it cannot guarantee anything about what they return.

9.1 Accuracy

AI Output may be inaccurate, incomplete, outdated, biased or entirely fabricated, including when it presents itself confidently. This applies to the research and script stages in particular. You must review Output before publishing it. Do not rely on it for medical, legal, financial, safety-critical or other consequential information without independent verification.

9.2 Ownership and originality

Ownership of AI Output depends on the terms of the provider that generated it and on the law of your jurisdiction. In several jurisdictions, purely machine-generated material may not attract copyright protection at all. We make no representation that Output is original, that it is protectable, or that it does not resemble the output another user received from the same provider. Check the terms of the provider you use.

9.3 Voice generation and cloning

The Software can generate synthetic speech and can clone a voice from a reference sample. You may only use a voice for which you hold the necessary rights. That means your own voice, a voice whose owner has given you informed, documented and revocable consent for the specific use, or a synthetic or licensed voice whose licence permits it.

9.4 Disclosure

Several Platforms require synthetic or AI-generated media to be labelled, and some jurisdictions require it by law. Making any required disclosure is your responsibility. The Software provides metadata fields you can use for this purpose but does not apply a label on your behalf.

Stock footage, images and music retrieved through Pexels, Pixabay or any other provider are licensed by that provider, not by us. You must comply with the licence attached to each asset, including any attribution requirement and any restriction on commercial or editorial use. The Software surfaces assets; it does not grant you rights to them.

Music you add from your own library must be licensed for the use and the territory in which you publish. Platform content-identification systems will act on unlicensed music regardless of the context in which it was added.

If you believe material published by a user of the Software infringes your copyright, your remedy lies with the Platform hosting it, which operates the relevant notice-and-takedown process. We do not host user content. If you believe this website infringes your copyright, contact support@vidforgeai.online with a description of the work, the location of the material, your contact details, and a statement made in good faith that the use is unauthorised.

The Software, its source code, architecture, user interface, documentation, the VidForge AI name and logo, and the content of this website are owned by us or our licensors and are protected by copyright, trademark and other laws. Except for the licence in section 4, nothing in these terms transfers any right in them to you. You may refer to VidForge AI by name in describing your workflow; you may not use our name or logo in a way that suggests endorsement or affiliation.

If you send us feedback, ideas or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them in developing our products, with no obligation of confidentiality or compensation. This does not give us any right to Your Content.

Our Acceptable Use Policy sets out the full list and forms part of these terms. In summary, you must not use the Software to:

• Break the law, or infringe anyone's intellectual property, privacy or personality rights.
• Clone or imitate a person's voice or likeness without their documented consent.
• Create deceptive synthetic media of a real person, including political deepfakes and fabricated endorsements.
• Produce or distribute sexual content involving minors, or any material that sexualises a minor. This is absolutely prohibited and we will report it to the appropriate authorities.
• Produce non-consensual intimate imagery, or content that harasses, threatens, defames or incites violence against any person or group.
• Spread health, medical, electoral or financial misinformation, or run a fraudulent or manipulative scheme.
• Impersonate any person or organisation, including us.
• Operate spam networks, engage in coordinated inauthentic behaviour, or artificially inflate engagement on any Platform.
• Circumvent a Platform's rate limits, content moderation, age restrictions or automated-behaviour rules.
• Publish to accounts you do not own or are not authorised to manage.
• Introduce malware, or attempt to gain unauthorised access to any system.

The Software runs on your computer and we cannot see how you use it. Where we do become aware of a breach of these terms or the Acceptable Use Policy, we may suspend or terminate your licence, refuse to provide support or future updates, decline to sell you further licences, and report unlawful activity to law enforcement or to the affected Platform.

Where it is reasonable and lawful to do so, we will tell you what we believe you have done and give you an opportunity to respond before acting. We may act immediately without notice where the conduct is unlawful, involves child sexual abuse material, or presents a risk of serious harm.

Suspension of your licence by us does not affect any action a Platform may separately take against your accounts, over which we have no control.

14.1 What we charge

Current pricing for VidForge AI is published on our pricing page. Where the Software is offered without charge, no fee is payable to us for the licence in section 4.

14.2 What you pay others

You pay each Third-Party Service directly for your own usage. Those amounts are not ours, are not included in any fee you pay us, and are not refundable by us under any circumstances.

14.3 Refunds

Where you have paid us a fee, you may request a refund within 14 days of purchase if the Software does not work substantially as described and we are unable to resolve the problem after you have given us a reasonable opportunity to do so. Email support@vidforgeai.online describing the problem and the steps you have already tried.

We do not provide refunds where:

• Your hardware does not meet the published system requirements.
• A Third-Party Service you chose has changed its pricing, quotas, models or availability.
• A Platform has suspended, restricted or terminated your account.
• You are dissatisfied with the creative quality of AI Output, which is produced by a provider you selected.
• You have breached these terms or the Acceptable Use Policy.
• You are seeking reimbursement of amounts you paid to a Third-Party Service.

If you are a consumer, this section does not limit any statutory cancellation or refund right you have under the law of your country, including any right to cancel a distance contract. Those rights apply in addition to this section.

We may release updates that add, change or remove features, including where a Third-Party Service changes its API. We may discontinue the Software or any feature of it. We are not obliged to maintain backward compatibility with an older version, and we may cease supporting versions other than the current one.

Support is provided by email at support@vidforgeai.online on a reasonable-efforts basis. We aim to reply within 2 business days. We do not offer a guaranteed response time or uptime commitment unless we have agreed one with you in a separate signed agreement.

To the maximum extent permitted by law, the Software is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that:

• The Software will be uninterrupted, error-free or free of defects.
• AI Output will be accurate, original, lawful, suitable for your purpose or acceptable to any Platform.
• Any Platform or Third-Party Service integration will remain available or continue to function.
• Your use of the Software will produce any particular reach, engagement, revenue or business result.
• The Software will meet a Platform's policies as they exist at any given time, since those policies change unilaterally.

Nothing in these terms excludes or limits a warranty or right that cannot lawfully be excluded. If you are a consumer, you retain all statutory rights that apply to you, and this section applies only to the extent permitted.

To the maximum extent permitted by law, and except as stated in the final paragraph of this section, we will not be liable for:

• Indirect, incidental, special, consequential, exemplary or punitive damages.
• Loss of profit, revenue, business, goodwill, opportunity or anticipated savings.
• Loss or corruption of data, projects, renders or configuration, however caused.
• Suspension, restriction, demonetisation or termination of any account you hold with a Platform.
• Charges you incur with any Third-Party Service, including charges arising from a batch, a retry loop or a misconfiguration.
• Any claim arising from content you generated, published or distributed using the Software.
• The acts, omissions, pricing, availability or output of any Third-Party Service.

Our total aggregate liability arising out of or in connection with these terms and the Software, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of the total amount you paid us for the Software in the twelve months before the event giving rise to the claim, or fifty United States dollars (USD 50).

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, this section does not affect your statutory rights.

You agree to indemnify and hold us harmless from any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or connected with: content you generated, published or distributed using the Software; your breach of these terms or the Acceptable Use Policy; your breach of a Platform's or provider's terms; your infringement of a third party's intellectual property, privacy, personality or other rights; or your use of a voice, likeness or personal data without adequate consent or legal basis.

This section does not apply to a consumer to the extent it would be unenforceable against a consumer under applicable law.

You may terminate this agreement at any time by uninstalling the Software and deleting all copies of it. We may terminate or suspend your licence as described in section 13, or on 30 days' notice where we discontinue the Software.

On termination:

• Your licence under section 4 ends immediately and you must stop using the Software and delete all copies.
• Your Content remains yours and remains on your computer. You lose nothing you created, and we have nothing of yours to return.
• Sections covering ownership, prohibited uses, disclaimers, limitation of liability, indemnity and governing law survive.

Terminating this agreement does not revoke any authorisation you granted to a Platform. Revoke those separately in each Platform's security settings, as described on our data deletion page.

We may amend these terms to reflect changes in the Software, our providers or the law. The effective date at the top of this page always reflects the current version. Where a change materially reduces your rights or materially increases your obligations, we will give reasonable advance notice on this page and, where we hold your address, by email.

Continuing to use the Software after a change takes effect constitutes acceptance. If you do not accept a change, stop using the Software and uninstall it.

These terms and any dispute arising out of them are governed by the laws of England and Wales, without regard to conflict-of-laws rules. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any competent court to protect our intellectual property.

If you are a consumer resident in the European Union, the United Kingdom or another jurisdiction whose law grants you the right to bring proceedings in your place of residence and to the protection of your local mandatory consumer law, nothing in this section deprives you of that right.

Before starting formal proceedings, please contact support@vidforgeai.online. Most disputes can be resolved informally and quickly.

• Entire agreement. These terms, together with the Acceptable Use Policy and Privacy Policy, are the entire agreement between us regarding the Software and supersede any prior understanding.
• Severability. If a provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the remainder stays in force.
• No waiver. Failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these terms without our written consent. We may assign them in connection with a merger, acquisition or sale of assets, on notice to you.
• Force majeure. Neither party is liable for a failure to perform caused by an event beyond its reasonable control.
• No agency. Nothing in these terms creates a partnership, joint venture, employment or agency relationship.
• Export control. You must comply with all applicable export control and sanctions laws in using the Software.
• Language. These terms are written in English. Any translation is provided for convenience, and the English version prevails.

Questions about these terms, or notices required under them, should go to support@vidforgeai.online. We aim to acknowledge within 2 business days.